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Civil-Comp Proceedings
ISSN 1759-3433
CCP: 32
Edited by: B.H.V. Topping
Paper II.5

Claims Management in Construction: An Integrated Computer-Based Approach

W. Vidogah*, I.E. Ndekugri* and J. Davies#

*School of Construction Engineering and Technology and #School of Computing and Information Technology, University of Wolverhampton, Wolverhampton, UK

Full Bibliographic Reference for this paper
W. Vidogah, I.E. Ndekugri, J. Davies, "Claims Management in Construction: An Integrated Computer-Based Approach", in B.H.V. Topping, (Editor), "Developments in Computational Techniques for Civil Engineering", Civil-Comp Press, Edinburgh, UK, pp 43-50, 1995. doi:10.4203/ccp.32.2.5
Reducing time and cost involved in the preparation and settlement of claims has become a matter of concern to parties involved in the construction industry. This paper examines some of the common issues in construction litigation which suggests that considerable problems exists with regards to the preparation of claims and suggests that a possible way of reducing the effort required is to apply Information Technology (IT) tools to the process. Integrating these tools is necessary in order to utilise the information generated by the various generic systems applied lo specific construction management functions. This paper proposes an integrated computer-based model, discusses the implications of implementing the model and outlines a prototype under development for assisting claims management.

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